You see this error message after opening your Trend Micro program:

"Not Yet Activated"

Why Did This Happen?

There are a few common reasons for activation errors:

  • You haven't registered the program.
  • Your computer isn't connected to the Internet.
  • Your computer might have unique settings preventing it from reaching the activation server.

What Should I Do Next?

Follow these simple steps to activate your Trend Micro protection:

  1. Ensure your computer is connected to the Internet.
  2. Click the Activate Now button.
  3. Provide a computer name, and then click Next.
  4. Type your email address and click Next.
    1. If this is your first time activating a Trend Micro program, enter your Account Information, then click Next.
    2. Double-check the information you provided, then click Next.
    3. Click Finish.

If you're still experiencing issues, our Technical Support team is ready to assist. We're here to help you get your Trend Micro protection up and running.

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