If you've recently installed Trend Micro ID Protection and are now facing difficulties accessing websites, you're not alone. This article will help you understand why this happens and guide you through the steps to resolve it.
Why Did This Happen?
Trend Micro ID Protection plays a crucial role in safeguarding your online security by blocking trackers and ads on websites. While this is essential for your protection, it can occasionally impact site functionality. Some websites rely on these elements to operate correctly.
What Should I Do Next?
- Look for the Trend Micro ID Protection icon in your browser.
- Select Site Summary from the menu.
- Confirm if the website is marked as Safe.
- Click on the option that says Fix broken site.
- Click Fix it and refresh the page to stop blocking trackers and ads on the website.
If you still encounter the same issue after following these steps, don't hesitate to contact us for assistance. Our dedicated Trend Micro Support Representatives are ready to help you get back to smooth browsing.