How to Activate Trend Micro ID Protection

Activating Trend Micro ID Protection ensures your subscription is fully enabled so you can enjoy complete features. The process depends on how you obtained your subscription — follow the instructions for your specific case below.

Purchased Subscription via Trend Micro Online Store or Retail Store

If you purchased your plan online or at a retail store, you need to activate it through the Activation Portal first.

1. Find your Activation Code in your Activate Your Subscription email (online purchase) or on the receipt/inside the packaging (retail purchase).
   Example format: XXXX-0000-0000-0000-0000
2. Go to the Trend Micro Product Activation Portal:
   https://account.trendmicro.com/setup/landing
3. Click Get Started.
4. Sign in to your existing Trend Micro Account or create a new one.
5. Enter your activation code.
6. Accept the Trend Micro License Agreement and click Next.
   • Activate Subscription in Web Browser
     1. Open the Trend Micro ID Protection browser extension.
     2. Sign in using the same Trend Micro Account you used in the Activation portal.
   • Activate Subscription in Mobile App
     1. Open the Trend Micro ID Protection App.
     2. Sign in using the same Trend Micro Account you used in the Activation portal.

🤓☝️Tip: Once your activation code is connected to a Trend Micro Account, you don’t need to remember the code.
Always remember the Trend Micro Account you used — this is how your subscription is recognized across all devices.

Free Trial Users Who Upgraded via ID Protection Portal

1. Complete your payment.
2. Your subscription will activate automatically.

📝 Note: If you don’t see the paid version in your account, log out and log back in.

Free Trial Users Who Upgraded via Mobile App

1. Finish your in-app purchase.
2. Your subscription will activate automatically.

📝 Note: If the paid version isn’t visible, log out and log back in.