You see this error message on your computer:
"Unable to Open Trend Micro Troubleshooting Tool"
What Happened?
Trend Micro AirSupport was already installed on your computer.
How To Fix It
Remove Trend Micro AirSupport manually:
- Click the Start ⊞, then go to Settings > Apps > Apps & Features. You can also access it via the shortcut button below:
- From the list of installed programs, click Trend Micro AirSupport, then click Uninstall.
- Click OK to confirm.
- Install and run the Trend Micro Troubleshooting Tool.
Need More Answers?
Our Trend Micro Support Representatives are here to help. Click the link below for available support options.