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You see this error message on your Trend Micro Home Network Security app:

Incorrect Station Code. Please scan your Station Code again.

"Incorrect Station Code
Please scan your Station Code again."

Why did this happen?

You may have entered an invalid Home Network Security Station Code.

How do I fix this?

Scan the Station QR Code found at the bottom part of the Station:

  1. Close the Home Network Security app.
  2. Switch to a different network connection. You can use Data or a different Wi-Fi connection.
  3. Open the Home Network Security app again.
  4. Enter your pairing code.
  5. Click OK when the app prompted you to go to the Station.

    Please Go to Your Station to Scan the Station Code

  6. Tap Scan Now.

    Scan the Station Code to activate Trend Micro Home Network Security

    If prompted, allow the app to access your device camera.

  7. Scan the QR code found at the bottom part of your Station.

    Scan the Station Code on the label of the Station

Keywords: Incorrect Station Code,station code,error code 301,error code: 301
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