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You see this notification on your Trend Micro Home Network Security app:

Scan the Station Code on the label of the Station. The label can be found on the bottom of the Station.

"Scan the Station Code"

Why did this happen?

Your device is not connected to the same network as your Home Network Security Station.

What should I do next?

Pair your device with the Station Code:

  1. Tap Scan Now.
  2. Allow Home Network Security to access your device camera.
  3. Scan the QR code on the station label found at the bottom part of your Station.

    Scan the Station Code on the label of the Station for Trend Micro Home Network Security

    A "Connection Successful" message will appear.

    Trend Micro Home Network Security Connection Successful

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