Vault Password in Trend Micro Password Manager
In the old Password Manager:
- Vault Password: The main password you needed to unlock your vault and access stored login credentials and secure notes.
- It was different from your Trend Micro Account password, which was used to sign in to your Trend Micro Account website.
- You could also unlock the vault using biometrics such as Face ID, fingerprint, or Touch ID on supported devices.
Forgotten Vault Passwords could not be recovered — resetting the app would delete all stored data permanently.
What changes in Trend Micro ID Protection?
In ID Protection, there is no Vault Password.
You now use your Trend Micro Account password as the main way to unlock your vault across devices.
What is the Client Key?
In ID Protection, you will also have a Client Key, which is:
- A secure, unique license key for your account
- Used together with your Trend Micro Account password only when setting up your Vault on a new device
- An extra verification step to protect your stored passwords during device setup
⚠ The Client Key is NOT a replacement for the Vault Password — to access your vault normally, you must know your Trend Micro Account password.
Summary Table — Before & After EOS
| Feature | In Password Manager | In ID Protection |
|---|---|---|
| Vault Password | Main password to unlock vault | Not used — replaced with Trend Micro Account password |
| Trend Micro Account password | Only for logging into Trend Micro Account | Required to unlock Password Vault in ID Protection |
| Client Key | Not applicable | Security key used during setup of Password Vault on a new device |
| Biometrics (Face ID, Touch ID, fingerprint) | Optional unlock method | Optional, still needs account password for setup |
💡 Tip: Before migrating, make sure you know your Vault Password from Password Manager — without it, you cannot import your data into ID Protection.