You see this error message when installing the Trend Micro program on Windows:
Why did this happen?
Trend Micro cannot set up an important component to install the program.
What should I do next?
- Log onto your computer using an account with administrator privileges.
- Download and install the Trend Micro Remnant File Remover Tool to delete old Trend Micro files.
- After restarting, proceed with the installation. Refer to this article to get the latest version: How to install Antivirus for Windows.
Get help from EXPERTS
Purchase the Premium Installation Service and let them get your program product up and running.