How To Stop Trend Micro Auto Upgrade on Windows

LAST UPDATED: DEC 25, 2024

Have you been bothered by automatic upgrades in Trend Micro? Don't worry; you're not alone. Many users find these updates frustrating, especially when their computers can't handle the latest version. In this guide, we'll show you how to disable these automatic upgrades, allowing you to stick with your current Trend Micro program version.

Prevent Automatic Upgrades in Trend Micro on Windows

1. First, make sure you're logged onto your computer using an account with administrator privileges.
2. Next, locate your activation code. You'll need this for the following steps.
3. Now, it's time to download the installer based on your activation code and your preferred program version. Check your activation code; if it starts with:
   • "X," download Maximum Security version 17.7 here.
   • "P," download Internet Security version 17.7 here.
   • "A," download Antivirus+ Security version 17.7 here.
   • If you bought it through Best Buy, download Internet Security version 17.7 here.
   • If it is included with your Internet Service Provider:
     • If it starts with "TXEF," download Maximum Security version 17.7 here.
     • If it starts with "TOEF," download Internet Security version 17.7 here.
     • If it starts with "TAEF," download Antivirus+ Security version 17.7 here.
4. Additionally, download the Disable Force Upgrade Tool here.
5. Now, temporarily turn OFF your internet connection.
   • If you're using a wired connection, unplug the LAN cable from your computer.
   • For wireless connections, click the Wi-Fi icon on the system tray, then click Disconnect.
6. Double-click the Trend Micro installer you downloaded in STEP 3 to run it. Wait for the installation to finish.
7. Right-click Ti_all_win_en_DisableForceUpgrade_hfb0001.exe you downloaded in STEP 4, then select Run as administrator. Wait for the installation to finish.
8. After the installation is complete, restart your computer.
9. Turn your internet connection back ON.
   • If you're using a wired connection, plug in the LAN cable from your computer.
   • For wireless connections, click the Wi-Fi icon on the system tray, then click Connect.
10. Finally, open Trend Micro, and click Activate Now.

Need help?

If you followed these steps and still encounter issues or have questions, don't hesitate to reach out to our Technical Support team. We're here to help you every step of the way, ensuring that your Trend Micro product works flawlessly.