You are unable to turn on the Lost Device Protection feature of your Mobile Security for iOS.

This issue can happen in any of the following scenarios:

  • Device Not Located – In order to locate your device, Lost Device Protection needs location services permission all the time so that it can run in the background even if the app is not being used.
  • Sound Disabled – Permission for sound notification is needed by the Scream feature of Lost Device Protection.

Allow App Permissions for Lost Device Protection

Expand All
For "Device Not Located" message
For "Sound Disabled" message