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You may want to temporarily turn off the Trend Micro ID Protection browser extension if:

  • A website isn’t loading or functioning properly while the extension is active.
  • You’re troubleshooting browser slowdowns, freezing, or login issues.
  • You want to check how a page behaves without any extensions running.
  • You’re updating or reinstalling the ID Protection app or browser extension.

Turning off the extension only disables its functions temporarily — your saved passwords and data remain safe in your Vault.

Once you’re done troubleshooting or testing, make sure to turn the extension back on to continue protecting your passwords and automatically fill your logins.

🌐 Turn Off ID Protection in Google Chrome

  1. Open Google Chrome.
  2. In the address bar, type chrome://extensions and press Enter.
  3. Alternatively, click the three-dot menu (⋮) → More tools → Extensions.
  4. Find Trend Micro ID Protection in the list.
  5. Click the toggle switch beside it to turn it Off.

🪟 Turn Off ID Protection in Microsoft Edge

  1. Open Microsoft Edge.
  2. Click the menu button (⋯) in the upper-right corner and select Extensions → Manage extensions.
  3. Find the Trend Micro ID Protection extension.
  4. Click the toggle switch beside it to turn it Off.

💡 Tip: You can re-enable the extension anytime by returning to the same page and switching it back On.  Doing so restores password capture and autofill protection for your logins.

🔁 Turn the Extension Back On

After troubleshooting or testing, don’t forget to re-enable your ID Protection extension:

  1. Go back to your browser’s Extensions page.
  2. Locate Trend Micro ID Protection.
  3. Click the toggle switch again to turn it On.

Once enabled, ID Protection will continue to safeguard your passwords and logins whenever you browse online.

Keywords: Trend Micro ID Protection, disable extension, turn off extension, Chrome, Firefox, Edge, troubleshooting, password manager, re-enable extension, Trend Micro help
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