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Fraud Buster is a cloud service feature that detects fraudulent messages using AI technology. Enabling Fraud Buster allows Trend Micro to scan email content to protect you against scam, phishing, and suspicious emails. Fraud Buster can be disabled at any time to stop email contents from being transmitted and scanned by Trend Micro.

Fraud Buster supports Gmail accounts on Google Chrome and Safari browsers.

Fraud Buster only supports English and Japanese messages.


How Fraud Buster works

When you read email messages on Gmail account using your browser with the Trend Micro Toolbar for Mac enabled, the sender, subject, and email body will be encrypted and transmitted to the Trend Micro Fraud Buster server to be scanned.

Enable Fraud Buster

  1. Open your web browser. Make sure the Trend Micro Toolbar is enabled on your browser.

    By default, Fraud Buster is disabled.

  2. Sign in to your Gmail account. When the Fraud Buster promotion window appears, click Turn On Fraud Buster.

    Turn_ON_Fraud_Buster

  3. If this is the first time that you enable Fraud Buster, the Data Collection Notice page will appear. Click Agree and Turn On.

    Agree_and_Turn_ON

    Fraud Buster is now enabled.

    Fraud_Buster_Enabled

Scan malicious emails manually

  1. Open any email you want to scan.
  2. Click on the Security Scan button found at the end of the email.

    Security_Scan

  3. Wait for the scan to finish.
  4. If you click View Details, the Fraud Buster detection popup window will close, and the Trend Micro Fraud Buster website will open in a new tab.


    Scam Email Detected

    Scam Email Detected


    Not a Scam

    Not a Scam

Scan malicious emails automatically

  1. If you receive a Dangerous/Phishing/Scam mail, there will be a warning message on your browser.

    Scam Email Detected

    Scam Email Detected

    Phishing Link Detected

    Phishing Link Detected

    Suspicious Content Detected

    Suspicious Content Detected

  2. If you click View Details, the Fraud Buster detection popup window will close, and the Trend Micro Fraud Buster website will open in a new tab.

    Scam Email Detected

    Scam Email Detected

    Not a Scam

    Not a Scam

Disable Fraud Buster

  1. Click on the Trend Micro Toolbar icon.
  2. Uncheck Fraud Buster to disable it.

    Fraud_Buster_Disable

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