Antivirus One, like most apps, may have limited access to some files. When it tries to clean those files but could not access, you need to delete the files manually.
- Click Manual delete to see where the file is located.
- Right-click on the file, then select Move to Trash.
Having problems?
Here are some answers you might be looking for:
I cannot find the detected file.
The file may be hidden. For these files to appear, just hold down COMMAND + SHIFT + . on your keyboard at the same time.
