Microsoft made a commitment to provide 10 years of product support for Windows 7 when it was released on October 22, 2009. When it ended, Microsoft discontinued Windows 7 support so that we can focus our investment on supporting newer technologies and great new experiences. The specific end of support day for Windows 7 was on January 14, 2020. Technical assistance and software updates from Windows Update that help protect your PC is no longer available. Microsoft strongly recommends that you move to the latest Windows version to avoid a situation where you need service or support that is no longer available.

You may refer to this article for more information about Microsoft’s announcement.

Trend Micro End of Support for Windows 7

Trend Micro continues to recommend that users upgrade to the latest supported version of an OS as soon as possible, but also understands that not everyone is able to upgrade on a regular basis, especially on older machines. In order to help our consumers safely upgrade to the latest operating system, Trend Micro Security 2020 line of products and Trend Micro Password Manager can still be installed to Windows 7 machines but with limited technical support for issues that might be encountered.

Trend Micro Security Program After End of Support Date

While our security products can be installed on Windows 7, we encourage all of our users to upgrade their PCs to a more modern operating system which will provide greater stability and security.

Encountered an issue with the Trend Micro Security program

After the End of Support date, we will provide limited technical support for issues encountered on Windows 7. Windows 7 users can visit our Support Website for technical solutions or can consider upgrading to the latest operating system to stay protected.

Upgrade to the latest operating system version

According to Microsoft, to take advantage of the latest hardware capabilities, they recommend moving to a new PC with Windows 11. As an alternative, compatible Windows 7 PCs can be upgraded by purchasing and installing a full version of the software.

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