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Trend Micro BETA Testing

Be one of the first to try Trend Micro Security version 17.7 using your WINDOWS laptop or desktop at home. Report any critical bug or submit your feedback and get a chance to win exciting prizes!

BETA Testing period: August 30 - September 11, 2021

 

What's New

System Requirements

Start BETA Testing

Submit an Issue

Rewards
Whats New

New look and feel

New Look






Upgraded Features


✔️ Enhanced timing for Mute Mode's NON-critical notifications while doing your important tasks
✔️ Better detection and performance with Trend Micro Toolbar
✔️ Lighter look for Pay Guard browser
✔️ Enhanced ransomware detection
✔️ Improved product log feedback
System Requirements

Listed are the system requirements that your PC needs to meet to install your Trend Micro Security BETA.

System Requirements
Operating System Windows 11
Windows 10
Windows 8.1
Windows 7 SP1
Hardware 1 GHz Processor
1 GB Memory (2GB recommended)
1.3 GB of available hard disk space (1.5GB Recommended)
Web Browser Internet Explorer version 11.0
Google Chrome™ (The newest version and the most recent previous version)
Mozilla® Firefox® (The newest version and the most recent previous version)
Microsoft Edge
New Microsoft Edge
Internet Connection Broadband or equivalent high speed connection is highly recommended.
Display Desktop - High-colour display with 800 x 600 pixel resolution or above
Join BETA Testing

To join the BETA testing, follow the instructions below:

Uninstall your current Trend Micro

Visit this article for the complete instructions: How to uninstall Trend Micro Security for Windows.

Make sure to keep a copy of your Trend Micro Serial Number for future use.

Download the BETA installer

Get the correct installer depending on the serial number that you have.

Serial Number Starts with an 'X'

Maximum Security BETA

Serial Number Starts with a 'P'

Internet Security BETA

Serial Number Starts with an 'A'

Antivirus+ Security BETA

Install the program
  1. Double-click the installer to run it. Click Yes when the User Account Control window appears.
  2. Wait for the installer to extract the files needed for the installation.
  3. Type your serial number, then click Next.
  4. Read the Data Disclosure Notice, then click Next.
  5. Read the License Agreement, then click Agree and Install.
  6. Wait for the program to install. This may take a couple of minutes.
  7. Click Finish.
  8. After activating, you will see the main console of Trend Micro Security 2021.
Report any issues encountered

Keep Trend Micro Security BETA installed for at least one week, and make sure to report any issues you encountered during the testing. Click the Submit an Issue tab for the instructions.

If you didn’t encounter any issues, you can keep the BETA version and wait for Trend Micro to upgrade the build on our official release.

Submit an Issue

To submit an issue, bug, or any product feedback, follow the instructions below:

Collect debug logs
  1. On your keyboard, press the Windows + R keys.
  2. Type in "supporttool", then press OK. This will open the Trend Micro Diagnostic Toolkit.

    Run window

  3. Click 1. Start Collecting Data.

    Click Collect Data

  4. Reproduce the steps you performed when you encountered the issue or error, then record the timestamp.
  5. Click 2. Finish Collecting Data.

    Click Finish Collecting Data

  6. Take note of the Support ID.
Submit a case

Click this link to submit a case. Fill out the needed details and remember to include the Support ID.

Rewards

Answer our online survey or report any critical bug and get a chance to win exciting prizes!



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