Help Center

Getting Started with Trend Micro Premium Security Suite


Protect yourself online with these five easy steps


Activate Your Subscription

Before installing your Trend Micro programs and apps, go to the activation portal and enter your Serial Number/Activation Key found in your order confirmation email, receipt, or inside the card if you purchased it elsewhere.

Go To Trend Micro Activation Portal


Protect Your Devices

Install Trend Micro Maximum Security on your Windows PC, Mac, and mobile devices to keep them safe from viruses and other online threats. Click the button below to start downloading the program on your desktop or laptop.

Download Trend Micro Security

or use your mobile phone to scan or tap the QR code below to download the app.


Protect Yourself from Scams

Install Trend Micro Check on your mobile device to stop scams, block unwanted calls, filter spam messages, and detect deepfakes. Use your phone to scan or tap the QR code below to download the app.

Keep Your Identity Safe

Get ID Protection to help you monitor your personal information for potential risks on the dark web.

Get Started with ID Protection

Secure Your WiFi Connection

Install Trend Micro VPN on your devices to turn any public hotspot into a secure, private connection using a Virtual Private Network (VPN). Click the button below to start downloading the program on your Windows PC or Mac.

Download Trend Micro VPN

or use your mobile phone to scan or tap the QR code below to download the app.

Need more time? Bookmark this page so you can come back later.



πŸ†• ID Theft Coverage

Included with Premium Security Suite. If you are a victim of identity theft, our trained experts are here to assist you 24x7. Learn more.

Need Assistance?


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Talk to a Trend Micro Support Representative

ADVISORY: You may experience some delays before you can speak with a Trend Micro Representative.

You can also start a chat or send us an email. Otherwise, please remain on the line and your call will be answered in the order it was received.

Select your country:

United States and Canada

United States and Canada
STANDARD SUPPORT
  • 1-800-864-6027
  • (MON-FRI) 5AM - 5PM PACIFIC TIME
PREMIUM SUPPORT
  • 1-877-275-8611
  • 24/7
HOME NETWORK SECURITY SUPPORT
  • 1-888-896-6923
  • 24/7

Australia

Australia
STANDARD SUPPORT
  • 1-300-305-289
  • (MON-FRI) 7AM - 7PM SYDNEY TIME
PREMIUM SUPPORT
  • 1-800-653-607
  • 24/7
HOME NETWORK SECURITY SUPPORT
  • 1-800-653-607 OPTION 3
  • 24/7

Philippines

Philippines
STANDARD SUPPORT
  • (+63) 02-8540-0932
  • (MON-FRI) 8AM - 5PM MANILA TIME
PREMIUM SUPPORT
  • (+63) 1800-1110-3048
  • 24/7

New Zealand

New Zealand
STANDARD SUPPORT
  • 0-800-004-633
  • (MON-FRI) 7AM - 7PM SYDNEY TIME
PREMIUM SUPPORT
  • 0-800-004-630
  • 24/7
HOME NETWORK SECURITY SUPPORT
  • 0-800-004-630 OPTION 3
  • 24/7

Indonesia

Indonesia
STANDARD SUPPORT
  • (+62) 811-1211-6868
  • (MON-FRI) 9AM - 6PM INDONESIA TIME

Malaysia

Malaysia
STANDARD SUPPORT
  • 1-800-18-2288
  • (MON-FRI) 8AM - 5PM MALAYSIA TIME
PREMIUM SUPPORT
  • 1-800-18-7363
  • 24/7

Singapore

Singapore
STANDARD SUPPORT
  • 1-800-888-6868
  • (MON-FRI) 8AM - 5PM SINGAPORE TIME
PREMIUM SUPPORT
  • 1-800-888-7363
  • 24/7

India

India
STANDARD SUPPORT
  • 000-800-919-0954
  • (MON-FRI) 9AM - 6PM INDIA STANDARD TIME
PREMIUM SUPPORT
  • 918-000-503-557
  • 24/7

United Kingdom

United Kingdom
STANDARD SUPPORT
  • (+44) 203-549-3381
  • (MON-FRI) 8:00 – 17:30 GMT

Ireland

Ireland
STANDARD SUPPORT
  • (+44) 203-549-3381
  • (MON-FRI) 8:00 – 17:30 GMT

Germany

Germany
STANDARD SUPPORT
  • (+49) 89-839-329-987
  • (MON-FRI) 8:00 – 17:30 GMT

France

France
STANDARD SUPPORT
  • (+33) 176-686-576
  • (MON-FRI) 8:00 – 17:30 GMT

Italy

Italy
STANDARD SUPPORT
  • (+39) 029-259-3400
  • (MON-FRI) 8:00 – 17:30 GMT

Spain

Spain
STANDARD SUPPORT
  • (+34) 913-697-128
  • (MON-FRI) 8:00 – 17:30 GMT

Austria

Austria
STANDARD SUPPORT
  • (+49) 81-188-990-997
  • (MON-FRI) 8:00 – 17:30 GMT

Belgium

Belgium
STANDARD SUPPORT
  • (+44) 203-549-3382
  • (MON-FRI) 8:00 – 17:30 GMT

Bulgaria

Bulgaria
STANDARD SUPPORT
  • (+44) 203-549-3382
  • (MON-FRI) 8:00 – 17:30 GMT

Cyprus

Cyprus
STANDARD SUPPORT
  • (+44) 203-549-3382
  • (MON-FRI) 8:00 – 17:30 GMT

Czech Republic

Czech Republic
STANDARD SUPPORT
  • (+44) 203-549-3382
  • (MON-FRI) 8:00 – 17:30 GMT

Denmark

Denmark
STANDARD SUPPORT
  • (+44) 203-549-3382
  • (MON-FRI) 8:00 – 17:30 GMT

Estonia

Estonia
STANDARD SUPPORT
  • (+44) 203-549-3382
  • (MON-FRI) 8:00 – 17:30 GMT

Finland

Finland
STANDARD SUPPORT
  • (+44) 203-549-3382
  • (MON-FRI) 8:00 – 17:30 GMT

Greece

Greece
STANDARD SUPPORT
  • (+44) 203-549-3382
  • (MON-FRI) 8:00 – 17:30 GMT

Hungary

Hungary
STANDARD SUPPORT
  • (+44) 203-549-3382
  • (MON-FRI) 8:00 – 17:30 GMT

Latvia

Latvia
STANDARD SUPPORT
  • (+44) 203-549-3382
  • (MON-FRI) 8:00 – 17:30 GMT

Luxembourg

Luxembourg
STANDARD SUPPORT
  • (+44) 203-549-3382
  • (MON-FRI) 8:00 – 17:30 GMT

Netherlands

Netherlands
STANDARD SUPPORT
  • (+44) 203-549-3382
  • (MON-FRI) 8:00 – 17:30 GMT

Norway

Norway
STANDARD SUPPORT
  • (+44) 203-549-3382
  • (MON-FRI) 8:00 – 17:30 GMT

Poland

Poland
STANDARD SUPPORT
  • (+44) 203-549-3382
  • (MON-FRI) 8:00 – 17:30 GMT

Portugal

Portugal
STANDARD SUPPORT
  • (+44) 203-549-3382
  • (MON-FRI) 8:00 – 17:30 GMT

Romania

Romania
STANDARD SUPPORT
  • (+44) 203-549-3382
  • (MON-FRI) 8:00 – 17:30 GMT

Russian Federation

Russian Federation
STANDARD SUPPORT
  • (+44) 203-549-3382
  • (MON-FRI) 8:00 – 17:30 GMT

Slovenia

Slovenia
STANDARD SUPPORT
  • (+44) 203-549-3382
  • (MON-FRI) 8:00 – 17:30 GMT

Sweden

Sweden
STANDARD SUPPORT
  • (+44) 203-549-3382
  • (MON-FRI) 8:00 – 17:30 GMT

Switzerland

Switzerland
STANDARD SUPPORT
  • (+49) 81-188-990-997
  • (MON-FRI) 8:00 – 17:30 GMT

South Africa

South Africa
STANDARD SUPPORT
  • (+44) 203-549-3382
  • (MON-FRI) 8:00 – 17:30 GMT

Bahrain

Bahrain
STANDARD SUPPORT
  • (+44) 203-549-3382
  • (MON-FRI) 8:00 – 17:30 GMT

Israel

Israel
STANDARD SUPPORT
  • (+44) 203-549-3382
  • (MON-FRI) 8:00 – 17:30 GMT

Saudi Arabia

Saudi Arabia
STANDARD SUPPORT
  • (+966) 800-850-1041
  • (MON-SAT) 8AM – 6PM SAST

TΓΌrkiye

TΓΌrkiye
STANDARD SUPPORT
  • (+90) 0800 621 2207
  • (MON-SAT) 8AM - 6PM TURKIYE TIME

United Arab Emirates

United Arab Emirates
STANDARD SUPPORT
  • (+44) 203-549-3382
  • (MON-FRI) 8:00 – 17:30 GMT

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