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After running a scan, you will see devices that are connected to your network. You might see devices that you cannot identify.


We suggest you do any of the following to make sure your home network is secure:

Identify if the device belongs to your family or not

Each device connected to your network can be identified with its' IP address or MAC address:

  1. Identify the device using the information on the device detail page.
  2. Check if the IP address or MAC address of the real device matches the IP address or MAC address shown in the app. If the addresses are the same, it means that it is one of your devices.

For more information on how to check the IP address or MAC address of your device, do the following depending on your device’s Operating System:

Android
iOS
Windows
MacOS

Prevent unknown devices from connecting to your network

Below are some of the best practices to make sure your home network is protected.

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