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You may encounter a "Sorry for the inconvenience" error when activating your Trend Micro Mobile Security for Android.

Why did this happen?

You previously logged into your Trend Micro account, but your login session had already ended.

How do I fix this?

Clearing your cache and cookies helps improve performance, free up space, protect your privacy, and resolve common browsing issues. Do it now to keep your device running smoothly. Follow the steps below to learn how:

How do I clean up Chrome on my Android?

  1. Open the Chrome app on your Android device.
  2. Tap More (three dots) at the top right corner.
  3. Select History, then tap Clear Browsing Data.
  4. Choose a time range. To remove everything, select All time.
  5. Make sure Cookies and site data and Cached Images and Files are checked.
  6. Tap Clear data to confirm.

How do I clean up Firefox on my Android?

  1. Open the Firefox app on your Android device.
  2. Tap the menu (three lines), then select Settings.
  3. Tap Delete browsing data. Ensure Cached images and files is checked.
  4. Tap Delete browsing data to confirm.

See also

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