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Lost Device Protection secures your missing device and everything stored on it to prevent data theft.

  1. Open the Trend Micro Mobile Security app.
  2. Tap Lost Device Protection.
  3. Provide your Trend Micro Account password, then tap Unlock.
  4. Tap I got it to activate Device Administator.
  5. Tap Mobile Security needs permission to use this feature.
  6. Tap Allow Now, then tap OK.
  7. Allow All Permissions.
    Once done, you will see a Permissions Allowed message.
    Expand All
    Find My Android
    SIM Card Lock
    Change device name
    Uninstall Protection

I lost my device. What should I do?

These features will help you locate, lock or wipe a missing mobile device.

  1. On a computer, open a web browser.
  2. Go to the Lost Device Protection portal.
  3. Click the Find Now button.
  4. Log in using your Trend Micro Account.

    The Lost Device Protection portal will open and show devices you saved and registered to the feature.

    Expand All
    Locate
    Alert
    Lock
    Wipe

See also

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