You receive the following error message when you activate your Trend Micro Security:
"This serial number works for another edition of Trend Micro security software. Get the right one here and try again."
This issue happens when you downloaded a version of the Trend Micro program that is incompatible with your serial number.
Download and Install Trend Micro Premium Security
Download the installer file to begin the installation.
- Double-click TrendMicro_16.0_HE_Full.exe to run the installer.
Click Yes when the User Account Control window appears.
- Wait for the installer to extract the files needed for the installation.
- Type your serial number, then click Next.
- Read the Data Disclosure Notice, then click Next.
- Read the License Agreement, then click Agree and Install.
- Wait as the program installs, this may take a couple of minutes.
- Click Finish.
- After activating, you will see the main console of Trend Micro Security.