You receive the following error message when you activate your Trend Micro Security:
"This serial number works for another edition of Trend Micro security software. Get the right one here and try again."
This issue happens when you downloaded a version of the Trend Micro program that is incompatible with your serial number.
Download the correct installer from where your program was purchased:
For programs purchased from Best Buy (US)
| Serial Number | Download Installer |
|---|---|
| Serial Number Starts with 'TO' |
For programs availed from your Internet Service Provider:
| Serial Number | Download Installer |
|---|---|
| Serial number starts with 'TAEF' | |
| Serial number starts with 'TOEF' | |
| Serial number starts with 'TXEF' |
