Error: Serial Number works for another edition (Internet Security for Best Buy or ISP)

You receive the following error message when you activate your Trend Micro Security:

"This serial number works for another edition of Trend Micro security software. Get the right one here and try again."

This issue happens when you downloaded a version of the Trend Micro program that is incompatible with your serial number.

Download the correct installer from where your program was purchased:

For programs purchased from Best Buy (US)

For programs availed from your Internet Service Provider: