LAST UPDATED: DEC 29, 2021
When Mute Mode is ON, the system tray icon will look like this: ![Mute Mode Icon Mute Mode Icon](https://powerbox-na-file.trend.org/SFDC/DownloadFile_iv.php?jsonInfo=%7b%22Query%22:%22xFtW1kOCkcc3suVfb4IeQd7uZnS0BoM9C2bilWoFomgHSAIQPnlxtFsolkIQPHsZ3TUH4/CNHMsKtI6fzfPPZ0CggXQCYZmPS5sEnCkrfD5pd2fGxlBsrQF9vtfUFrAaSL4DGMBeFpTFgrtQlE1a0pA2GvZuVRpZEwb15QTu9caaqQwlJRD%2Bvy1IRfnlAoPxlDdPlVvYXY8L682iePgpZbXo6EbjwQ%2Bn01oxnvYN1DSOijNc9AeqW93rF2utEdSmjF32GXZAwRpObmfcNVePXcuAiVvzqEet/X60gxq%2Blbw%3D%22%2c%22iv%22:%22a7e84dfec2edf5e6f792ee67db0554f1%22%7d)
How does Mute Mode work?
Mute Mode stops less important pop ups from interrupting you while working or playing games on Windows PC.
Check out this video for Mute Mode tips and tricks.
Turn ON Mute Mode
Right-click the Trend Micro icon
in the taskbar notification area, and then select Start Mute Mode.
If you cannot see the icon, click the Show hidden icons arrow ^ next to the notification area.
![Start Mute Mode Start Mute Mode](https://powerbox-na-file.trend.org/SFDC/DownloadFile_iv.php?jsonInfo=%7b%22Query%22:%22HlNsQ49JauH8SQ188Lndv3iD4/oWIMbOjW6pHenr8KglC7WZuH98DrCQ1vT54jvhULOydPrluBvQBNB1NeCRmfFaFhSOO%2BuYrrpP9kuWa1jhlgRr%2B7ReZ7yBXV/1AT0aY8iUUrt1UfLBRraa848KjlyLtqZqQUe%2B9/qU8g/rdhkI3DYsHhuVVj5Uh3RlO1T8nY%2BYf2XFI6ZQ5dKtLS5XrgGhVmxgjCMRoABuJF8d8GWYaATWyhq9en3nGkidiw4WPj/Q5FkXuq1on%2Baug774wMGON0K1StmtMgzaIchQju0%3D%22%2c%22iv%22:%2224ebcb1f2e1dfbf291cbf2ed18c889d3%22%7d)
Configure Mute Mode
- Open Trend Micro, then click the Device tab.
![Device Device](https://powerbox-na-file.trend.org/SFDC/DownloadFile_iv.php?jsonInfo=%7b%22Query%22:%22TKuZzMPYRoIkpYvvGw6jBF5eDP8NIginmCYnwupAEkfkDelSew8FS8WNsgo4ekNFimQKBkoM0dqgKuaczc03tLovk1CQwI5d/fKTSug1HMRhoPdeqA0FDX5THYfVsBgLGZd3zpDNPtpZaxo%2B26ZzayjiN51x%2Bm/BIRK%2BKZp/voWudtppwo32JtUOD%2B6HUZsOPfseHAZS0fB7DCmf7tKmls9u8TPmnX1lU4nZWbQv4j/QaJQV7QIeFXbYdCuoTW4RJ5Wp6Qzr7Z%2BGwvBPqiqmDmDqsDQeWEuUv90dzyAx1F8%3D%22%2c%22iv%22:%22b97d2b578c257a3484b8ca4369f4c151%22%7d)
- Click Configure beside Mute Mode.
![Configure Mute Mode Configure Mute Mode](https://powerbox-na-file.trend.org/SFDC/DownloadFile_iv.php?jsonInfo=%7b%22Query%22:%22TKuZzMPYRoIkpYvvGw6jBF5eDP8NIginmCYnwupAEkfkDelSew8FS8WNsgo4ekNFimQKBkoM0dqgKuaczc03tJSwcggfFWSTzD4kxPng7EAuovMLVfu3BgNjRyxlkrAVnMW3T9eo2YOw9LOFTT0XA/TctQ6wMYwCut%2B6lAtRz2IxiGLPkd0BxFgl0qWDBp2Cz4WXbsvG64A%2BUqavfXyMCMR0JO2sDK1sTwCWhSFPWbu9QpIQ6%2BLh8r61iMpGAarYPDfgls/lDv9dM8w0PhdkHhAz5sYjcrMdITk72jJunWo%3D%22%2c%22iv%22:%22b97d2b578c257a3484b8ca4369f4c151%22%7d)
If you see an Introduction page, click OK.
Expand All
Start Mute Mode manually
Tick Start Manual Mute Mode from now for, select how long you want Mute Mode to run, and then click OK.
![Start Mute Mode manually Start Mute Mode manually](https://powerbox-na-file.trend.org/SFDC/DownloadFile_iv.php?jsonInfo=%7b%22Query%22:%22/DYsS4w2EB5mGDAsjkRgm3aDN/oiS6whzjneyMWvrfJ7yK6NMl7Z6zmHbJWPrlUuN8H2R7lWTtXjPGUg0ZtfXWba9TsvZh8QdlDQBwtuHbiHqSh6wag/laC5f/ofKg0ky1cQjS2IIqFPiW7cq7SES76fn15s0b7BCdBTFDMkanDrMZKhSGv9R48g4hDxXnZCWp3GwlPVm98xDJI7E4rr3EdFelIToDCZj0e0zs6zaMd%2BJkqD8wV4nIrJenU8OdWBsYhZBKBn4U%2B7ld%2BoycIkYfp8peWwn2s25BOPwE97R1QzvSMP9K4nf9vEWcA0CLXa3hxQR7dPcUmoeAoW89aUtA%3D%3D%22%2c%22iv%22:%2224a9ad59434ff170250133ba1e6fdf9a%22%7d)
Terminate programs while in Mute Mode
- Select which mode you want the programs to close under Terminate programs while in.
![Terminate programs while in Mute Mode Terminate programs while in Mute Mode](https://powerbox-na-file.trend.org/SFDC/DownloadFile_iv.php?jsonInfo=%7b%22Query%22:%22zrQ0EpJx7LvbCVwOIzYesCyiWyObUZS/hkkhr7hbXQCSfZtpk1RJDOzKCg6pweNcOo8DoHbY3xizkgOdd2dfdUosY0JTwIo4gNj7xISaRnj5DeR3wMnc%2BJ2x7i7b5ul2e5TygxaGQKTMa%2BIEnJVBed7l1U1hsQxxBZ9H8O8HNKf6tuVgRpRfiCj4zi%2BymC3i2tOLgy1hKsYdcxjllmFXNpLDc/Kcq5BFttPs/52Qko897ffp9mG0DQE144N9PzUTG8NBCcq6hKiNehKr4o4WhAQdMnJbI/Ph2U9Vhr4YLTvA1yrf1JP93uV9L%2BWqryN4WwREk0XshITCiwKMuqd5sw%3D%3D%22%2c%22iv%22:%225cf4b88f2a7e2ba09b3bc336533e5044%22%7d)
- Click Add, and select from the list of apps from the Mute Mode wizard.
![Add a Program to Terminate Add a Program to Terminate](https://powerbox-na-file.trend.org/SFDC/DownloadFile_iv.php?jsonInfo=%7b%22Query%22:%22gnoXrDYxHEjy1OdV566C0dTxolZpFwca5Anh82Q28uCEHWnQ%2B%2BZ2SdrYFbz8dFLiExZu2yjyoINyyPSe672rew0gYIOjR0%2BFsQbZwdn9GazsJ7uA3LJtrq8qCulnwbePP5Aau2768pP33POwFmsKoadL/hiCAwQcShwiq9sE6kPlUWdX2vcaC3HGNNT20GrJ0jZNeVuMsd/1YMyI3n7tOusnUlgJzCSgzgc6ijR3qJ3mZSRDK7Qe8/YXPqiS1QAzBFelZYwkPQn%2BlheeGoXHWQVWAetwDmaxZNpA66knPY8yYENGCMPyBw06CVzSsG96bBopMOY8V08XqYcFb/iD8Q%3D%3D%22%2c%22iv%22:%22c9e144070b002eecb30022cd17b72464%22%7d)
If you cannot find the program, click Browse and then go to the location of the program.
![Browse Programs to Terminate Browse Programs to Terminate](https://powerbox-na-file.trend.org/SFDC/DownloadFile_iv.php?jsonInfo=%7b%22Query%22:%22TZDfJW%2BMPPpvzKPBNcya9nY91KkfmJQ%2B29AQ7%2BljEbbjQK/HjXQ7dye%2BG9Co7qrUrgxric3DpsyyLuj9I%2BZ6VIy4tQBeS%2Bw9Et54ZXVcCSGIMkAfUb39zr3Gm/7r3mUjY/daaZ5rDbE9WtUeTsdWanKxNy2ce4FtQVf8NPgvpac01zNTzxkTy5XlZ5jSkAd%2B0i7eYKt6MGT2/52oV9QLezZHlBzd0O5IVG/zPPnO0/FNG1saCuEy7X6wr4MJLocUJACzlVHQsG1TuIM8vkjEqSqK1TBrjRqy4hl4bRmBMBDjTZv1zwFV743onyKnpPwlUUsEBPcSUup2D4YPOesjTw%3D%3D%22%2c%22iv%22:%22aa280548b402c90c7ec65e9a6149a444%22%7d)
- To remove a program in the list, tick the box beside the program name, and then click Remove.
![Remove Programs in Mute Mode Remove Programs in Mute Mode](https://powerbox-na-file.trend.org/SFDC/DownloadFile_iv.php?jsonInfo=%7b%22Query%22:%22f3m15ujTLqwK3HevmELksc0SJthtkcmLvtMfz1xbpym/vPoWBXL023ErxL6nE3IxztKMADkCWxMtb4mg3GuaRJknwN3csOA1pRl7zUjZ0U2ULhvKpRHutr1%2ByP%2BNuWkk3uqlziH5CwX0ClmSCl/xXpHhan9YIuahiiE1CYG1c5xprCvrENA6WmjCVTN%2BnpXnCEQwIdIKU0lC22oHqzJWg818JjX714HtqrT6oipQ6CtnjUq/8PT8NKmVB5WthfGH1i%2BZJVxfY6N96CK83AKFmu8HYkND7dY4J%2BJcn7tNtgY76tpXj5T0OaJTjru2fJR1OSt%2BAB7iYH9TQJ/ZBozfzg%3D%3D%22%2c%22iv%22:%2291bd42c9bd50c1836a54120c5c2fc7c4%22%7d)
- Click OK to save the changes.
See also
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