After running a Trend Micro Home Network Security scan, you might see devices connected to your network you cannot identify. Make sure your home is secure with these easy steps.

Check if the device belongs to your family

Take note of your devices' MAC Addresses

We can identify if the device belongs to you through your devices' unique number called MAC address. Here's how to find it:

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On Android
On iOS
On Windows
On Mac
Check if it matches with what is shown in the Home Network Security app
  1. Open the Home Network Security app.
  2. Tap the Menu icon.
  3. Tap Devices, select the device, look for the MAC ID.
  4. Check if it matches any of your devices' MAC addresses.

Trend Micro recommends removing unknown devices from your network.

Prevent unknown devices from connecting to your network

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