After installing Trend Micro Security, you see this error message when you open the program:
"Load Failed"
What Happened?
The Trend Micro program triggered itself to update its latest components before opening the program.
What To Do Next?
To resolve the issue, reinstall a new one:
- Get a copy of your activation code.
- Check if your computer meets the minimum system requirements.
- Uninstall your current Trend Micro program.
- Go to https://account.trendmicro.com/download.
- Enter your email address and password to sign in.
You will see the Downloads section of your Trend Micro Account page. - Click the Download button under your Trend Micro Security subscription.
- Click the Download button under Download to This Device. A new tab will open to download the installer.
- Double-click the downloaded file to run the installer.
If the User Account Control window appears, click Yes.
- Follow the instructions to complete the installation.
- Fill out the account information to activate your protection.