If you’ve recently transferred your data from an old computer to a new one, encountering an error message from your Trend Micro Security program that it is damaged can be concerning.
Don’t worry! We’ll walk you through troubleshooting steps to get your security software back on track.
Why did this happen?
This happens due to critical files of Trend Micro program have been corrupted during the data transfer.
What should I do next?
To resolve this concern, follow the reinstallation instructions below.
- Run the Trend Micro Remnant File Remover Tool to ensure that no leftover files remain on the new computer.
- Reinstall the Trend Micro Program.
- If the issue persists,contact Trend Micro Support.