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Having trouble reading the activation code on your receipt for the Trend Micro subscription you purchased from a partner retail store? Don’t worry, we’re here to help!

What should I do?

Here are the steps you can follow:

  1. Try to decode the activation code and activate it on the Trend Micro Activation Portal.
    If you are unable to activate it after several attempts, proceed to the next step.
  2. Contact the retail store where you purchased your Trend Micro subscription and request a clearer copy of your receipt or ask them directly for your activation code.

See also

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