Encountering a 'Sign In to Transfer Protection' error when activating your Trend Micro software on Windows? Follow these simple steps to resolve it.
Why am I seeing this error?
This error usually occurs if your subscription has no available device slots left, or you've exceeded the number of allowed installations.
How can I fix this error?
Transfer protection to a new Windows PC:
- Click on the Sign In button.
- Log in to your Trend Micro Account. Enter your password when prompted.
- Select the previous activation device or the one you want to replace.
- Enter a new computer name and click Next.
- Click Transfer Now.
Encountered a 'Too Many Installations' error?
To fix this:
- Uninstall Trend Micro from devices no longer in use.
- Reinstall Trend Micro on your new Windows PC as per the installation guide.
How can I prevent these errors?
Manage your licenses regularly by logging into the Trend Micro Account portal.