If you're using Trend Micro Security for Windows, you're not alone! Many users encounter issues and limitations. But don't worry; we're here to help. This article provides straightforward solutions to common problems.
Version 17.8 (2023)
Email Defender Local Mode
When you open a Safe Email or a Detected Malicious Email and check the Scan Results, you may notice that the Report Scam and Report a false alarm buttons are temporarily missing. These buttons should normally be visible to allow for proper reporting.
Quick Scan Delay
When you run a quick scan, you might notice a brief 10-second delay before the results appear. This is a normal part of the scanning process, ensuring a thorough check of your system.
Pay Guard Pop-up
If your Pay Guard is configured to "Ask me what to do," and you encounter a Pay Guard promotion pop-up, it may open in your default browser, not your current one. You can easily switch to your preferred browser for a seamless experience.