Know where to check the Mobile Security activation key / serial number on your iOS devices.

It follows a 20-digit format with 4 letters and 16 numbers:

  • XAAA-0000-0000-0000-0000
  • SHZU-0000-0000-0000-0000
  • BAAA-0000-0000-0000-0000

I purchased it online

Open your email and look for the Trend Micro Order Confirmation Email sent after purchase.

I bought it from a retail store

Look for the serial key on the receipt or inside the box.

I purchased it in-app

No activation key are provided for subscriptions made through in-app purchase.

I still cannot find it

Start a chat with our representative and provide any of these information:

  • Proof of purchase
  • Scanned copy of the receipt
  • Order Confirmation Email details

See also

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