Know where to check the Mobile Security activation key / serial number on your iOS devices.

It follows a 20-digit format with 4 letters and 16 numbers:

  • XAAA-0000-0000-0000-0000
  • SHZU-0000-0000-0000-0000
  • BAAA-0000-0000-0000-0000

Online purchase

Open your email and look for the Trend Micro Order Confirmation Email sent after purchase.

Retail store

Look for the serial key on the receipt or inside the box.

In-app purchase

No activation key are provided for subscriptions made through in-app purchase.

I cannot find it.

Start a chat with our representative and provide any of these information:

  • Proof of purchase
  • Scanned copy of the receipt
  • Order Confirmation Email details