You see this error message after opening your Trend Micro program:

"Protection Disabled"

Protection Disabled

Why did this happen?

Your computer may have:

  • Conflicting software, potentially unwanted applications or malware installed on your computer.
  • Failed to download and install updates.
  • Installed a new update on your device drivers.

What should I do next?

  1. Remove incompatible software and other potentially unwanted applications.
  2. Temporarily disable the program, then turn it back ON after 5 seconds.
  3. Check for program updates.

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