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After running a network scan, you may see devices connected to your network that you don't recognize. Follow these steps to secure your home network:

Identify Your Device MAC Addresses

Each device has a unique number called a MAC address. Here's how to find it:

On Your Android Phone or Tablet

  1. Tap the Settings app.
  2. Tap About Phone or About Device.
  3. Tap Status or Hardware Information.
  4. Scroll down to see your Wi-Fi MAC address.

On Your iPhone or iPad

  1. Tap Settings.
  2. Tap General.
  3. Tap About. The MAC address is listed as Wi-Fi Address.

On Your Windows PC

  1. Open your network settings:
  2. Select your network connection.
  3. Scroll down to see Physical Address (MAC).

On Your Mac

  1. Open System Preferences.
  2. Click Network.
  3. Under Preferred Networks, select the network connection you are using, then click Advanced. The MAC address is listed as Wi-Fi Address.

Check Device MAC Addresses in Your App

  1. Open the app, then go to the device information page.
  2. Check if the MAC address matches any of your devices.
  3. Remove unknown devices from your network. You can also block them using your router's Block feature.

Prevent Unknown Devices from Connecting to Your Network

Tip

To make your network more secure, regularly check for unknown devices and update your router settings.

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