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Help Center

AI Safety

Explore practical guides on staying safe in the age of artificial intelligence. Learn how to spot AI-driven scams, protect your data from AI models, and use AI tools responsibly.

Worried about AI scams and deepfakes? Trend Micro ScamCheck has you covered!

Stay one step ahead of AI-powered threats with Trend Micro ScamCheck. Get a real-time protection from scam calls, texts, deepfake videos and risky websites, so you can confidently navigate today's AI-driven digital world.


AI Scams & Deepfakes

Spot the Fakes: Recognize and Defend Against AI-Generated Deception

 
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What is a Deepfake? NEW*

Learn how AI-generated videos and audio can convincingly impersonate real people.

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How to spot AI voice cloning scams NEW*

Discover red flags and verification tips to identify cloned voices used in phone scams.


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What is AI-Powered Phishing?

AI-powered phishing uses generative tools to craft highly convincing fake messages.

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Fake celebrity endorsements with AI

Learn how scammers use AI-generated celebrity videos to promote fraudulent products.


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AI romance scams explained

Understand how AI chatbots are used to simulate online relationships and defraud victims.

Proactive Safe Usage

Use AI Wisely: Get Better Results Without Putting Your Device or Data at Risk

 

How to Verify AI Instructions

Verify AI-generated steps from ChatGPT, Gemini, or Coplilot before you follow them.


What Not to Share with AI

Trend Micro-specific account, license, and billing details to protect when using public AI.

How to Handle Unclear AI Guidance

Verify AI instructions step-by-step so you don't leave your system in a partial state.


How to Ask AI for Better Help

What to include in your prompt to get accurate AI guidance for Trend Micro.

How to Spot Bad AI Advice

Signs that an AI answer about your Trend Micro product may be a hallucination - incorrect, outdated, or unsafe.


Incident Response

Take Back Control: What to Do When AI Has Been Used to Harm You or a Loved One

 

What to Do About a Child Deepfake

Someone used your child's image to create a fake video or audio. Learn your reporting and removal options.

What to Do After a Deepfake Scam

A family member sent money to someone impersonating a loved one using AI. Learn the steps to report and recover.


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