Views:

YES! You can change your existing Trend Micro subscription that renewed automatically to your preferred plan.

NOTE: You can only change your subscription if it's within 30 days of the renewal date.

What to do next?

Your Subscription Has Already Been Renewed

  1. Look for your preferred Trend Micro subscription.
  2. Buy your preferred Trend Micro subscription.
  3. Refund your old Trend Micro subscription.

Your Subscription is About to Renew

  1. If your subscription is enrolled in Auto Renewal
    1. Cancel your subscription's Auto Renewal.
    2. Look for your preferred Trend Micro subscription.
    3. Buy your preferred Trend Micro subscription.
  2. If your subscription is NOT enrolled in Auto Renewal
    1. Look for your preferred Trend Micro subscription.
    2. Buy your preferred Trend Micro subscription.

Can I Reduce the Number of Seats on My Subscription?

Seats refer to the number of devices on which you can install your subscription. Each seat corresponds to one device. For example, a 3-seat subscription allows installation on 3 devices.
Once your subscription is purchased, the number of seats cannot be reduced. However, if you no longer need as many seats, you have the option to purchase a new subscription with fewer seats.

See also

Add a comment