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Reinstall Trend Micro Security to get the latest version on your Windows computer to help fix performance issues and get better protection when using the program.

Do a Clean Install on Windows

  1. Get a copy of your activation code.
  2. Check if your computer meets the minimum system requirements.
  3. Uninstall your current Trend Micro program.
  4. Go to Trend Micro Account Portal.
  5. Sign in your Trend Micro email address and password.
  6. From Trend Micro Account page, click the Download tab located on the upper left side of the page.
  7. Find your product (Maximum Security, Internet Security, Antivirus+ Security) and click Download.
  8. When the pop-up message appears, click Download to This Device. A new tab will open to download the installer.
  9. Double-click the downloaded file to run the installer.

    If the User Account Control window appears, click Yes.

  10. Follow the instructions to complete the installation.
  11. Fill out the account information to activate your protection.

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