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Reinstall Trend Micro Security to get the latest version on your Windows computer to help fix performance issues and get better protection when using the program.

Do a Clean Install on Windows

  1. Get a copy of your serial number.
  2. Check if your computer meets the minimum system requirements.
  3. Uninstall your current Trend Micro program.
  4. Go to https://account.trendmicro.com/download.
  5. Enter your email address and password to sign in.

    You will see the Downloads section of your Trend Micro Account page.
    Cannot log in? Click here for solutions.

  6. Click the Download button under your Trend Micro Security subscription.

    Download Trend Micro Security installer

  7. Click the Download button under Download to This Device. A new tab will open to download the installer.
  8. Double-click the downloaded file to run the installer.

    If the User Account Control window appears, click Yes.

  9. Follow the instructions to complete the installation.
  10. Fill out the account information to activate your protection.
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