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Know how to cancel or unsubscribe auto renew subscription for your Trend Micro Security apps (Mobile Security, Password Manager, and Public Wi-Fi Protection) bought directly from Apple App Store or Google Play Store via In-App Purchase.


Cancel Auto Renew on Android device

  1. On your device, open Google Play Store.
  2. Make sure you are signed in to the Google account used in purchasing the app.
  3. Tap the Menu icon, then tap Subscriptions.
  4. Select the subscription that you want to cancel.
  5. Tap Cancel subscription.
  6. Follow the remaining instructions.

For more information, you may refer to this article: Cancel, pause, or change a subscription on Google Play.

Cancel Auto Renew on iOS device

  1. On your device, go to Settings > (your name) > iTunes & App Store.
  2. Tap your Apple ID located at the top of the screen, then tap View Apple ID. You might need to sign in with your Apple ID.
  3. Scroll down, then tap Subscriptions.
  4. Select the subscription that you want to manage.
  5. From the Manage subscription section, tap Cancel Subscription.
  6. Tap Confirm.

For more information, you may refer to this article: View, change, or cancel your subscriptions.

To change Apple payment method, you may refer to this article: Change, add, or remove Apple ID payment methods.

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