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You receive the following notification message from your Trend Micro Security software:

Connect to the internet error message on Trend Micro software

"​Connect to the Internet
Your protection depends on getting the latest threat information from Trend Micro.
After connecting this computer to the Internet, click Update Now."

Connect to the internet error message on Trend Micro software

"​Connect to Internet"
"Please check that you are connected to the Internet, then click Update Now to get the latest protection."


BEFORE YOU PROCEED:

We recommend that you print out this document or bookmark this page before proceeding because you will be asked to restart your computer during the procedure.

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Check your Internet connection
Check the Download over metered connection settings
Disable the "Use a Proxy Server to Connect to the Internet" setting
Flush the DNS
Reset the Winsock Catalog
Restart your computer and perform an update
Check for virus infection
Reinstall your Trend Micro Security
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