This article shows you how to download, install and activate additional protection to your other devices using your Trend Micro Security license.
You may experience issues when protecting another device using your Trend Micro Antivirus for Mac subscription. Trend Micro is already aware of this issue and will apply the fix as soon as possible.
BEFORE YOU PROCEED:
This option is only available on Maximum Security and Premium Security subscriptions. To learn more, refer to this Knowledge Base article: Feature Comparison (Trend Micro Security).
ALREADY INSTALLED? Proceed with activation. For complete instructions, refer to this Knowledge Base article: How to activate Mobile Security for Android.
- On your android device, open Google Play Store, then search for "Trend Micro Mobile Security".
- Tap Install, then tap Accept to accept the app permissions.
Wait for the installation to finish.
- Tap Open.
- After reading the Privacy and Personal Data Collection Disclosure, tap Accept and Continue.
- After reading the Trend Micro License Agreement,tap Accept and Continue.
- Tap Join if you want to help make Mobile Security better or tap Skip.
- On the bottom part, tap Buy/Activate.
- Tap Use Activation Code, then enter your serial number.
- Tap OK.
- Sign in to your Trend Micro account.
BEFORE YOU PROCEED:
This option is only available on Maximum Security and Premium Security subscription. To learn more, refer to this Knowledge Base article: Feature Comparison (Trend Micro Security).
32-bit iOS devices or devices with iOS 8.0 and below, are not supported by this new version of Mobile Security.
ALREADY INSTALLED? Proceed with activation. For complete instructions, refer to this Knowledge Base article: How to activate Mobile Security for iOS.
- Your device must meet the system requirements. For more information, refer to this Knowledge Base article: System Requirements (Mobile Security for iOS).
- Go to App Store
, then search for Trend Micro.
- Open Trend Micro Mobile Security, then tap Get.
- Tap Install.
- Tap Open once installation is finished.
- Accept the License Agreement.
- Tap Next, then Done to exit the help screen guide.
- Tap Set Up Account.
- Sign in to your Trend Micro account to activate your app.
BEFORE YOU PROCEED:
This option is only available on Maximum Security and Premium Security subscriptions. To learn more, refer to this Knowledge Base article: Feature Comparison (Trend Micro Security).
ALREADY INSTALLED? Proceed with activation. For complete instructions, refer to this Knowledge Base article: How to activate Trend Micro Security for Windows.
For installation instructions, you can watch this video tutorial or follow the steps below:
- Make sure your computer meets the system requirements
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To check if your Windows™ PC meets the system requirements, refer to this Knowledge Base article: System Requirements (Trend Micro Security).
- Download
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Download the installer file by clicking the download button below to begin the installation.
Serial Number Starts with an 'X'
Serial Number Starts with a 'P'
Serial Number Starts with an 'A'
Serial Number Starts with a 'T'
- Double-click the installer to run it.
Click Yes when the User Account Control window appears.
- Wait for the installer to extract the files needed for the installation.
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- System Check
- Wait as Trend Micro checks if your computer is compatible for installation.
- Wait as Trend Micro checks if your computer is compatible for installation.
- Serial Number
- Type your serial number, then click Next.
- If you forgot your Trend Micro Serial Number, check your serial number and subscription by logging in to your Trend Micro Account.
- If you receive the error message "Invalid Serial Number", refer to this Knowledge Base article for instructions: Error: Invalid Serial Number (Trend Micro Security for Windows).
- Type your serial number, then click Next.
- Data Disclosure Notice
- Read the Data Disclosure Notice, then click Next.
- Read the Data Disclosure Notice, then click Next.
- License Agreement
- Read the License Agreement, then click Agree and Install.
- Read the License Agreement, then click Agree and Install.
- Installation
- Wait for the program to install. This may take a couple of minutes.
- Wait for the program to install. This may take a couple of minutes.
- Confirmation
- Provide a computer name, then click Next.
To easily manage your licenses, provide a device name for your secondary or other computers.
If you get the error message "Too Many Installations", refer to this Knowledge Base article: Error: Too Many Installations (Trend Micro Security for Windows).
- Type your email address, then click Next.
- Fill out the Account Information window, then click Next.
- Check the information that you provided, then click Next.
- Click Finish.
- After activating, you will see the main console of Trend Micro Security.
Your protection upon installation is configured for optimum protection so you don't need to do anything.
- Provide a computer name, then click Next.
BEFORE YOU PROCEED:
This option is only available on Maximum Security and Premium Security subscriptions. To learn more, refer to this Knowledge Base article: Feature Comparison (Trend Micro Security).
ALREADY INSTALLED? Proceed with activation. For complete instructions, refer to this Knowledge Base article: How to activate Antivirus for Mac.
For installation instructions, you can watch this video tutorial or follow the steps below:
- Make sure your Mac meets the system requirements
-
To check if your Mac is compatible with Trend Micro Antivirus for Mac, refer to this Knowledge Base article: System Requirements (Antivirus for Mac).
- Download
-
Download the disk image (.DMG) or installer file by clicking the download button below:
- Open the Antivirus for Mac installer.
- Click Install Trend Micro Antivirus.
- Click Open on the security warning to continue the installation.
- Click Continue.
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- Introduction
- Click Continue on the Welcome screen.
- Click Continue on the Welcome screen.
- Data Collection Notice
- Read the Data Collection Notice, then click Continue.
- Read the Data Collection Notice, then click Continue.
- License Agreement
- Read the License Agreement, then click Continue.
- Click Agree when prompted to accept the License Agreement.
You can click Disagree if you do not agree with the terms of the License Agreement but this will automatically terminate the installation process.
- Read the License Agreement, then click Continue.
- Serial Number
- Type your serial number on the field provided, then click Continue.
You can find the serial number from the CD sleeve or Order Confirmation email.
If you want to install the trial version, select Start a free trial of Trend Micro Antivirus, then click Continue.
- Type your serial number on the field provided, then click Continue.
- Installation
- Click Install .
- Type your administrator password, then click Install Software.
The administrator password is created when you first set up your Mac operating system. Wait while the Trend Micro components are installed onto your Mac.
- Click Install .
- Subscription
- Provide your email address, then click Continue.
- Provide your email address, then click Continue.
- Summary
- Click Close after the installation is done.
- Click Close after the installation is done.
