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Unable to Connect to Trend Micro Popup on Windows: How to Fix
LAST UPDATED: OCT 18, 2024
If you see a popup saying "Unable to Connect to Trend Micro," your computer might be having trouble connecting to the internet or there's an update issue with your program. This is needed to update your Trend Micro software with the latest security features.
Why am I seeing this popup?
There is an update issue with your Trend Micro program.
This error typically appears if your computer hasn't connected to the Trend Micro servers for updates in the last three days, possibly due to network issues.
How do I fix it?
If your Trend Micro program experiences an update issue, use the hotfix below to resolve it quickly.
This hotfix will make the software less sensitive to shutdowns, allowing updates while keeping protection. Here’s how to apply the hotfix: