Did you receive a notification or see a message that your subscription is expired on the Trend Micro app? Here's why this might have happened and what you can do next.
Why Did My Subscription Expire?
- You did not renew your subscription.
- One of your other subscriptions expired.
What Should I Do Next?
- Renew manually to extend your license.
- If you already renewed, check the Serial Number or Activation Key in your Order Confirmation email. Ensure it matches your existing one.
- If they are different, you may have purchased a new subscription. You need to activate the new Serial Number or Activation Key.
- If they match, wait for 24-48 hours for the expiry date to update.
- Sign in with your Trend Micro Account to check your active and expired subscriptions.
For Subscription Purchased through Best Buy
If you renewed your subscription through Best Buy but still see an expiration notice, contact Best Buy Geek Squad for help.
