If you see a charge from Trend Micro that you don’t recognize, it may be because your subscription is enrolled in Auto Renewal. This feature helps ensure your protection doesn’t lapse by automatically renewing your subscription for another year before it expires.
What should I do next?
Follow these steps to verify the charge:
- Search for confirmation emails
- Check with Others
- Contact Trend Micro Support
Check your inbox, spam, or junk folder for any confirmation emails or invoices from Trend Micro. These emails will include details about your subscription and payment.
Ask any family members, colleagues, or others who might have access to your card if they made the purchase on your behalf.
If you still believe the charge is unauthorized, please contact Trend Micro Support to verify the charge.