If you're looking to get in touch with Trend Micro customer support, we offer a variety of ways to assist you with any questions or concerns you may have.

Subscription and Account Concerns

For any subscription and account management queries, simply head over to

Product Installation Help

Need a hand with product installation? Visit, click the download button, and follow the on-screen instructions. Need more help? Click the chat icon for live support.

Product Issues and Troubleshooting

Encountering issues or need troubleshooting assistance? Our chat support is just a click away. Look for the chat icon on the lower right part of this page to get started.

Auto-Renew Status and Refund Requests

To check your Auto Renew Status or to request a refund, fill out our easy-to-use request form. We'll get back to you as soon as possible.

Purchases and Renewals

Phone support is ONLY catered for purchase, billing, and renewal concerns. Please refer to our official website or your product documentation for the appropriate contact number.

Trend Micro Community

Join the Trend Micro Community to get support, share experiences, and learn from fellow users. It's a great place to find answers and contribute.

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