If you're looking to get in touch with Trend Micro customer support, we offer a variety of ways to assist you with any questions or concerns you may have.
Subscription and Account Concerns
For any subscription and account management queries, simply head over to https://helpcenter.trendmicro.com/en-us/trend-micro-account.
Product Installation Help
Need a hand with product installation? Visit https://helpcenter.trendmicro.com/en-us/install, click the download button, and follow the on-screen instructions. Need more help? Click the chat icon for live support.
Product Issues and Troubleshooting
Encountering issues or need troubleshooting assistance? Our chat support is just a click away. Look for the chat icon on the lower right part of this page to get started.
Auto-Renew Status and Refund Requests
To check your Auto Renew Status or to request a refund, fill out our easy-to-use request form. We'll get back to you as soon as possible.
Purchases and Renewals
Phone support is ONLY catered for purchase, billing, and renewal concerns. Please refer to our official website or your product documentation for the appropriate contact number.
Trend Micro Community
Join the Trend Micro Community to get support, share experiences, and learn from fellow users. It's a great place to find answers and contribute.
