You see this error message when purchasing Trend Micro Security for Microsoft Edge:

Unable to show details about your purchases

Why did this happen?

The app does not support the country set up on your Microsoft Account.

What should I do next?

Currently, Trend Micro Security for Edge is only available in the these countries:

  • Autralia
  • New Zealand
  • United States of America
  • Canada

I purchased it from countries listed above

If you reside in any of these countries and still see the message, make sure that your Microsoft Account is set to the correct country:

  1. Click Start , then go to Settings > Time & Language > Region & language.
  2. Under Country or Region, select the correct country.

See also

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