How to Claim Your Trend Micro Cashback

If you recently bought a Trend Micro product in Australia or New Zealand, you may be eligible for a cashback! Follow these easy steps to claim it.

✅ Before You Start

Make sure you've:

• Installed and activated your Trend Micro product.
• Turned Auto-Renewal ON (this is required).
• Have your purchase receipt and activation code ready.

🌐 Where to Claim

Here is a list of cashback websites where you can file your claim based on where you purchased your Trend Micro product. Simply click on the link that matches your purchase:

• Online Purchase
• Ultimate Cashback - Retail Store Purchase - Australia
• Ultimate Cashback - Retail Store Purchase - New Zealand
• Device Security Retail Store Purchase - Australia
• Device Security Retail Store Purchase - New Zealand
• Equifax Promotion - Australia

📝 How to Submit Your Claim

1. From the list of cashback websites above, simply click the one that matches your purchase.
2. Log in or sign up for a Trend Micro Business Center account if you don’t have one yet.

   

   🔹 Note: This is different from your regular Trend Micro account.

3. Optional: Set up Two-Factor Authentication, or skip it if you prefer.

   

4. Check your country setting (top left corner of the page). Make sure it matches your location.

   

5. Fill in the required details carefully. If you have questions, check the FAQ button in the top-right corner.

   

   📎 For retail purchases, upload a copy of your receipt.

6. Submit your claim. You'll get an email with your Case ID, and can track your cashback status anytime through the Cashback ID.
7. Once approved, your cashback will be sent to your bank account within 28 business days.

⚠️ Important

Make sure you’ve:

• Read the Terms & Conditions of the promotion.
• Submitted accurate information. Mistakes can delay or cancel your claim.

🔍 Where to Find Your Codes

Activation Code

• Online Purchase: In your Trend Micro Purchase Invoice.
• Retail Store: On your receipt barcode.
• Format: 20 characters, starting with "X" (e.g., XEAF-1234-5678-5015-4624)

Cashback Codes

• Online Purchase: In your Trend Micro Purchase Invoice.
• Retail Store: No cashback code needed — just submit your receipt.

💳 Bank Details Guide

What’s a BSB Number? (Australia)

Your Bank State Branch (BSB Number) identifies your bank and branch. Find it by:

• Search online using the official BSB search tool provided by the Australian Payments Network.
• Check your bank statement; it's usually printed there.
• Contact your bank's customer service hotline for assistance.

What’s a Bank Account Number? (New Zealand)

For New Zealand citizens, bank account numbers follow this pattern: AA BBBB CCCCCCC DDD. The first six digits (AA BBBB) denote the Bank ID, the next seven digits (CCCCCCC) represent the account number, and the remaining digits show the account suffix (usually 2 or 3 numbers).

If your account number is 12-3456-1234567-00:

• Bank ID: 12-3456
• Account Number: 123456700

💸 How Will I Get My Money Back?

Your cashback will be transferred directly to the bank account you provide via EFT (Electronic Funds Transfer).

❓ Need Help?

If anything’s unclear or not working, our Technical Support Team is here to help.