The Trend Micro Guardian app is an additional security offered along with Home Network Security. Here are the advantages of having the Guardian app on your child's device:
- No worries about losing protection to your child’s device even outside your home network.
- Manage your child’s device Internet and Youtube usage, and filtering unwanted websites.
How to set up the Guardian app
- Download, install and set up the Guardian app with your Home Network Security app.
- Make sure to allow permissions.
How to manage your child’s device
You can add, access, or configure your child's device in your Home Network Security app. Follow the instructions from this article: How to configure Profile Settings.
I received an error while using the Guardian app
Guardian app's status may become inactive and cannot be used. This error happens due to several reasons. To know more about these errors, click on the links below:
- Child's device has no Internet connection
- Child's device is not assigned yet
- Child's device is listed under Unmanaged devices
- Your subscription has expired
How to uninstall the Guardian app
To remove the Guardian app from your child's device, follow the instructions from this article: How to uninstall the Guardian app.
For more information about the product, visit Home Network Security support page.
