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If you don't see much information in your Mobile Security Report on your Android phone or tablet, don't worry! This guide will explain why this might be happening and how to fix it.

Why Aren't I Getting Monthly Security Reports?

There are two main reasons you might not be receiving your Monthly Security Reports:

  • You may have turned off the option to share your data with Trend Micro.
  • The last report from your device could be more than 30 days old.

What Should I Do Next?

Make sure your device is connected to the Internet when using Mobile Security features:

  1. Open the Mobile Security app.
  2. Tap ⋮ on the upper right, then select Settings.
  3. Under ABOUT & HELP, check the box beside Help Improve This App.

Explore Mobile Security Features

Make the most of your paid version by exploring these features:

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