Help Center

Looking for help?

Renew Subscription

Renew Subscription

How to Renew Your Trend Micro Subscription
How to Get a Copy of Your Trend Micro Invoice
What is Auto Renew?
What Are The Advantages of Auto Renew?
How Do I Set Up Auto Renew?
How Will My Subscription Be Automatically Renewed?
Is My Trend Micro Subscription Enrolled to Auto Renew?
Where to Find Your Auto Renew Date
Update Credit Card Info

Update Credit Card Info

How to Update Credit Card for Trend Micro Subscriptions
How to Update Your Billing Information with Trend Micro
How to Check Your Previous Billing Details with Trend Micro
Manage Account

Manage Account

I Can't Access My Account
I Forgot My Email Address
I Forgot My Password
I Forgot My Google Account
I Forgot My Apple Account
I Have a New Email Address
How to Set Up Two-Factor Authentication
How to Update Your Two-Factor Authentication Details
How to Disable Two-Factor Authentication
Cancel Subscription

Cancel Subscription

How Do I Cancel Auto Renew Subscription?
What Happens To My Subscription If I Cancel My Auto-Renewal Plan?
How Do I Get a Refund for Trend Micro Online Purchases?
Activation and Add a Device

Activation and Add a Device

Where to Find Your Trend Micro Activation Code
How to Add a Device to Your Trend Micro Subscription
How to Transfer Trend Micro Protection on a New Device
How to Change Activation Code on your Devices
How to Remove Trend Micro Protection Drom an Old Device
How to Check if Trend Micro is Installed on Your Device
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