Having trouble accessing websites on your Windows PC with Trend Micro enabled? Here's what you can do to fix it.
Why can't I visit websites with Trend Micro on?
This issue may occur if Trend Micro is blocking unsafe or conflicting websites. Here’s how to resolve it:
- Update your Trend Micro software:
- Right-click the Trend Micro icon in the taskbar notification area and select Check for Program Updates.
- If the icon isn't visible, click the Show hidden icons arrow next to the notification area.
- After the update check, if your components are up-to-date, click Close.
- Clear your web browsing data:
- It's a good practice to clear your browser's cache and cookies regularly to ensure it functions optimally.
If these steps don't resolve your issue, consider temporarily disabling Trend Micro to verify if it's definitely causing the blockage, and then re-enable it.