What Happens When I Buy a New Subscription?

Receiving a new activation code after purchasing a subscription for renewal implies that you have acquired a new subscription instead. This will not automatically extend the expiration date of your previous activation code. First, check which devices your previous subscription is protecting with the previous activation code. If you receive a new activation code for the same version of the Trend Micro subscription, simply update it in your Trend Micro apps:

• How to Easily Change Your Trend Micro Activation Code on Windows
• How to Easily Update Your Trend Micro Activation Code on Mac
• How to change Trend Micro serial number on Android
• How to change Trend Micro activation key on iPhone or iPad

I see "This Activation Code is for another Trend Micro product" error message

If you've purchased a different subscription than your current one, you might see a message saying your activation code is for a different Trend Micro product. Don't worry! Here’s how to resolve it:

1. Uninstall your current Trend Micro app. This will remove the old version.
2. Install the correct Trend Micro app for your new subscription. Make sure to choose the one that matches your plan:
• Trend Micro Maximum Security
• Trend Micro Internet Security
• Trend Micro Antivirus+ Security
• Trend Micro Antivirus for Mac