No Trend Micro Order Confirmation Email After Purchase or Renewal

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You just renewed your Trend Micro subscription, but you didn’t receive an Order Confirmation Email. Here’s why this might happen:

Why Didn’t I Receive My Order Confirmation Email?

Your email may have gone to the spam or junk folder.
You may have typed in a different email address.
You might have mistyped your email address.
You could have used a different email address when you purchased your program last year.
The Trend Micro online purchase portal might be undergoing system improvements while you are renewing your subscription.

First, check your email’s spam or junk folder. If you still can’t find the Order Confirmation Email, follow these steps:

You just renewed your Trend Micro subscription, but you didn’t receive an Order Confirmation Email. Here’s why this might happen:

Your email may have gone to the spam or junk folder.
You may have typed in a different email address.
You might have mistyped your email address.
You could have used a different email address when you purchased your program last year.
The Trend Micro online purchase portal might be undergoing system improvements while you are renewing your subscription.

First, check your email’s spam or junk folder. If you still can’t find the Order Confirmation Email, follow these steps: